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Consumer Rights Advisor — Multi-Channel

Job in Gateshead, Tyne and Wear, DH98, England, UK
Listing for: Citizens Advice Gateshead
Full Time, Part Time position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22000 - 30000 GBP Yearly GBP 22000.00 30000.00 YEAR
Job Description & How to Apply Below

Citizens Advice Gateshead is recruiting a Contact Centre Adviser - Consumer to support the public across phone, email and web chat, helping people understand their consumer rights. You will share practical information on buying goods and services and work with Trading Standards to provide essential intelligence.

You'll join a high-performing team, receive training, and contribute to safeguarding the public from rogue traders. The role offers flexible hours with full-time or part-time options.

We are seeking a motivated Consumer Rights Advisor — Multi-Channel Support to join Citizens Advice Gateshead in Gateshead, England, United Kingdom.

All applications are reviewed carefully by our team.

The position is based in Gateshead, England, United Kingdom.

This opportunity is part of our work in Marketing & Media, Sales.

The advertised compensation is 22.000 - 30.000.

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