Consumer Rights Advisor | Hybrid
Listed on 2026-10-19
-
Customer Service/HelpDesk
Bilingual -
Government
Bilingual
The National Association of Citizens Advice Bureaux in Gateshead is seeking a Contact Centre Adviser - Consumer to join our hybrid team. You will handle inquiries by phone, email and web chat, helping the public understand their consumer rights when buying goods and services.
We value clear communication and the ability to resolve issues. The role is permanent with flexible hours, 25–37 per week, and includes training to develop knowledge for complex advisory work.
The Consumer Rights Advisor | Hybrid & Flexible Hours role at THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX is now open for applications in Gateshead, England, United Kingdom.
This posting is for the Consumer Rights Advisor | Hybrid & Flexible Hours role at THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX, based in Gateshead, England, United Kingdom.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).