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Customer Service Advisor Parcel

Job in Gateshead, Tyne and Wear, DH98, England, UK
Listing for: DPD
Seasonal/Temporary, Contract position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 15000 - 26000 GBP Yearly GBP 15000.00 26000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Advisor — 6-Month Fixed Term (Parcel Support)

DPD is seeking a Customer Service Advisor at our Gateshead site to handle delivery status inquiries, PODs, and parcel disputes. You'll collaborate with drivers and management to resolve issues in a fast-paced setting and provide excellent service to internal and external customers.

The role focuses on professional communication, accuracy, and proactive problem solving, while supporting a busy operation with a strong customer service ethos.

We are seeking a motivated Customer Service Advisor — 6-Month Fixed Term (Parcel Support) to join DPD in Gateshead, England, United Kingdom.

Are you ready to take on the Customer Service Advisor — 6-Month Fixed Term (Parcel Support) role at DPD?

We would love to welcome a new Customer Service Advisor — 6-Month Fixed Term (Parcel Support) to our group in Gateshead, England, United Kingdom.

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