Onsite Case Management & Customer Care Specialist
Listed on 2026-10-27
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Teleperformance Ltd in Gateshead is seeking dedicated Contact Centre Agents for an onsite role. You will manage a designated caseload with empathy, confidentiality, and collaboration with relevant agencies to support vulnerable customers and improve their wellbeing and financial stability.
The role requires conducting robust interviews, gathering evidence, and making informed decisions within a structured review process, while maintaining high standards of customer service and professional
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This posting is for the Onsite Case Management & Customer Care Specialist role at Teleperformance Ltd, based in Gateshead, England, United Kingdom.
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