Team Leader, Entertainment & Gaming

At Mecca, we are all about bringing people together for unforgettable experiences. For over 60 years, we have been at the heart of our communities, offering a safe space where everyone is welcome to play Bingo, enjoy our Slots or relax with friends and enjoy great value food and drinks. Whether in our vibrant venues or playing online, we put our customers at the heart of everything we do.

We are looking for exceptional people to join our Team Leaders, who will run their area on shift, setting the pace and standards so every guest has a brilliant experience.

• Competitive Salary: £13.60 per hour + Amazing Perks
• Real contracts from 8–35 hours (no zero hour contracts)
• Paid breaks
• Rewards platform
• 50% off food & soft drinks (you +
  3)
• Pension & Life Assurance
• Company Sick Pay
• Career development opportunities
• Uniform provided

• Front line leadership: brief, position, and motivate your team during live service.
• Service excellence: achieve shift KPIs (customer satisfaction, speed of service, cleanliness).
• Operational flow: ensure the right people, right place, right time; manage breaks and micro rota changes.
• Coaching in the moment: recognise great service; give immediate, practical feedback.
• Safety & compliance: complete checks; expedite incidents promptly.

• Strong people skills with a customer first mindset.
• Organised, proactive, and calm in a fast paced environment.
• Experience guiding a team in hospitality/retail/leisure.

• We value your contributions and offer a competitive salary that recognises your hard work and dedication.
• Our reward package is varied and ranges from team incentives, bonuses, perks, and colleague networks.
• Induction program to familiarize you with Mecca values and culture.
• People‑Focused Culture: supportive and nurturing work environment.
• High‑Performing Culture: join a team that embraces high performance.
• Exciting Project Work: opportunity to make a meaningful impact.
• Emphasis on Growth: fostering individual and team growth to succeed and excel.

We are committed to being an inclusive employer, ensuring that we understand and meet the needs and requirements of our candidates and customers. If you require a reasonable adjustment to be made, please reach out to us ahead of your interview.