Ward Clerk

Main area Respiratory Grade NHS AfC:
Band 2 Contract Permanent Hours Part time - 12 hours per week (over 3 days) Job  
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Employer Gateshead Health NHS Foundation Trust Employer type NHS Site Ward 10 Queen Elizabeth Hospital Town Gateshead Salary £24,465 pro rata Salary period Yearly Closing 04/03/2026 23:59

In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible

IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM

All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.

PLEASE NOTE it is a requirement of this Trust that all successful applicants pay for their DBS certificate if a check is required for the post. This will be done through deduction from your monthly pay over a maximum of three months. It is also a requirement that all successful applicants register or are registered with the DBS update service where a DBS is required.

All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Terms & Conditions.

The post holder will provide comprehensive administrative/clerical duties to support the ward, Consultant and junior medical staff, nurses and multidisciplinary teams within the Medical Business Unit. The post holder will be a first point of contact for service users over the telephone and face to face. The post holder will be expected to prioritise their work on a daily basis and to use their initiative and discretion.

Dealing directly with patients/carers and relatives and dealing with matters that arise, as far as possible, without instruction. In support of good quality / patient care, you will provide an efficient and effective service across the whole range of duties, and will work as part of a team to constantly improve the quality of the services we provide. Any other ad‑hoc duties falling within the banding of the post.

• To ensure that all notes are retrieved and prepared for patient’s attending the ward.
• To ensure that all correspondence is filed within patients case notes in a timely manner and that case notes and are maintained and updated.
• To ensure the timely admission of patients onto Careflow, booking of patients appointments.
• To ensure that Medical Notes are taken to Coding to ensure that all patients’ episodes are coded.
• Retrieve case notes and record their movement using the electronic folder tracking modules (Filefast and Careflow).
• To be involving in on‑going training and development opportunities and contribute to your own personal development.

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the ‘golden thread’ which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE;
Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and…