Team Leader - Adult Supported Living

About The Role

As Team Leader you will provide practical assistance and emotional support to empower your team to enable the people we support to achieve their goals and aspirations.

Position: Team Leader

Location: North Tyneside

Hours: 36 hours per week, Full‑Time

WE DO NOT OFFER SPONSORSHIP

Working alongside and with the support of our Registered Manager you will be responsible for the provision of high‑quality care by participating, observing, and sharing experience across all services. As well as managing one of the established supported living homes. You will be supported in your work by various team leaders and senior support workers.

Key responsibilities include:

• Ensuring that each person we support receives person centred, Ethos driven and outcome focused care which reflects their assessed and individual needs by encouraging discussion and input from the people we support.
• Take responsibility for quality within the service by implementing and ensuring compliance with the company’s clinical governance and quality assurance systems.
• Ensure that each person we support has documentation that is personal to them, that care/goal plans are reviewed monthly and good, accurate notes are made, allowing the reader to see the changes or progress made.
• Assist the Registered Manager with reviewing budgets, staff rotas, complaints and relationship building with external regulatory bodies.
• Always act as a role model to staff. Lead and manage an empowered, engaged, motivated and highly effective support team encouraging them to make a difference to the people we support and their lives, whilst providing the highest quality care.
• Ensure effective recruitment, induction, training, coaching and development of staff, and completing managerial supervisions and annual appraisals for all staff ensuring competencies are met and the values are always maintained.

To be successful in this role, previous experience within a similar managerial position in a care setting is essential. In addition:

• You will be willing to work towards or have a NVQ Level 3 qualification in Health & Social Care or equivalent.
• You will be enthusiastic and passionate about delivering high quality, person centred care for the people we support and be able to provide inspiring, motivational, clear and supportive leadership for our colleagues.

We are looking for people who share our core values and are able to apply these to the work that they do. At the heart of our ethos are five key words, these underpin the PRIDE we take in our services.

‘Potential, Responsibility, Integrity, Diversity, Empathy’

• Refer a friend scheme we know that you will know fantastic people who will be make a great contribution, you will receive £400 each time a successful referral is made *
• Above and beyond we recognise that our staff teams do amazing things for the people we support and their teams. We award contributions for those who go the extra mile and for good inspection feedback with vouchers for high street shops and other surprises!
• Long service awards we recognize your contribution to the team and celebrate long service
• Employee benefits app stay connected to our community, receive discounts across everyday and luxury shops, access information about learning & development opportunities.
• Cycle to work you can save money and get fit with our salary sacrifice scheme
• Pension we will auto enrol you into our salary sacrifice pension scheme
• Life cover you will be entitled to the death in service benefit.
• Funded qualifications earn whilst you learn! we aim to develop our own talent, giving you the opportunity to develop your career with Swanton *
• Career pathways we invest in our people and offer apprenticeships in Health and Social Care (Level
  3). Earn whilst you learn has never been easier!
• Swanton Educates we have our own training qualification center which can further support your development
• Trained mental health first aiders available to support you when you need someone to talk to
• Employee Assistance Programme (EAP) free confidential access to 24hr assistance program for counselling, advice and support
• Employee Voice we hold regular events…