Ambulance Care Assistant

Start your career in care with an Ambulance Care Assistant apprenticeship. Do you share our passion for helping others? Do you enjoy the demands of a physically challenging job and are looking for a rewarding career in healthcare? Then this role is for you!

As an Ambulance Care Assistant apprentice, you will be at the heart of patient care, providing safe, compassionate transport for patients who need support getting to and from hospital appointments, clinics, or treatment centres. You will gain hands‑on experience while completing a recognised qualification.

Initial training consists of a 7‑week pass or fail course that includes practical driving and classroom‑based learning at our education centre in Gateshead. Upon passing this initial course we will support you to achieve Level 3 Certificates in Ambulance Patient Care and in Patient Care Services Ambulance Driving. If you do not already hold literacy and numeracy level 2 or equivalents, you will be supported to obtain them.

This is a 365‑day service. You will work days, nights, bank holidays (including Christmas), evenings and weekends. Relief shifts are designed to cover annual leave and sickness. If you are not allocated a training course immediately, you will be placed in a pool for up to six months to find a base closer to your home.

The post holder will be a key member of the transport team, assisting in the delivery of high quality and effective care and the transportation of patients in line with pre‑agreed standard operating procedures, within their scope of practice and associated training. Ambulance services not only transport patients, but also provide on‑scene treatment and en‑route care. Our dedicated clinical assessment service delivers the most appropriate care from the beginning of the patient journey, and our specialised HART branch responds to explosions, terrorist attacks and more.

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve and welcome applications from people from all backgrounds. We are an ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, part of the Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network.

We satisfy all objectives in the NHS Equality Delivery System.

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 across Northumberland, Tyne & Wear, County Durham and Tees over 3,230 square miles.