HR Employee Relations Case Manager
Listed on 2026-07-27
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HR/Recruitment
HR Generalist / Talent Management, HR Manager, Regulatory Compliance Specialist
As one of the largest automotive retail groups in the UK, Vertu Motors is proud to represent over thirty of the World's most popular vehicle manufacturers from over 190 sites nationwide.
Due to our continued growth and success, we are looking for a HR Employee Relations Case Manager to join our team.
This role will be based at Rotterdam House in Gateshead and will provide a remote support service within our brand network of dealerships across the country.
Key Responsibilities- Support Managers with all employee relations issues remotely.
- Remote attendance via Teams at disciplinary, grievance, appeals, welfare & capability meetings.
- Providing sound ER advice in line with company policies and employment legislation.
- Arranging hearings, sending out relevant letters and documentation.
- Providing comprehensive outcome letters on behalf of the operational teams.
- Support the Senior ER Manager with gathering employment tribunal information.
- Build strong and cohesive relationships with key stakeholders.
- Identify trends and offer proactive advice.
- Support with ad-hoc HR projects when required.
- Experience in a similar role within a fast-paced organisation is essential.
- Experience of managing high case load. (c25-40 cases).
- Has ability to make decisions at pace.
- Is able to work autonomously and manage own workload.
- Sound knowledge of employment law.
- CIPD Level 3 or 5 advantageous
- Able to work under pressure and manage multiple cases independently.
- Confident communicating at all levels.
We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:
- 25 days holiday rising with length of service - plus bank holidays
- Company Car
- Access to our online rewards platform giving you cash back and discounts for multiple retailers.
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity & Paternity
If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, and credit history. We may also conduct a criminal record check and a driving license check.
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