Cyber Security Analyst L3

About Aspire

At Aspire Technology Solutions, we are a leading UK provider of managed IT, cyber security and modern workplace solutions. We deliver cyber security, cloud, connectivity, managed services and unified communications solutions that help organisations get more from their technology - driving innovation, improving efficiency and enabling faster growth. Through strong partnerships, we help our customers work smarter, operate more efficiently and achieve better business outcomes, consistently adding value along the way.

We look for dynamic individuals who embrace technology, think differently, collaborate as team players, and are driven by continuous improvement with a focus on great results for our customers.

We are looking for a Cyber Security Analyst L3 to join our growing SOC team based at our Head Office on the Gateshead Quayside.

You will be conducting in-depth investigations, responding to malicious or complex alerts and improving detection fidelity through tuning. You will serve as the line of escalation for L2 Analysts, ensuring complex and malicious alerts are promptly reviewed, contained, and remediated.

Our ideal candidate would be an experienced analyst, who is an instinctive problem solver and able to investigate, contain, and remediate complex incidents. Strong communication skills will help you to effectively communicate and explain incidents and security issues in a way that non-experts can understand.

Efficiency is also important to succeed, as you will be managing a diverse workload.

Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery is second to none.

• Conduct in-depth investigations of malicious incidents or complex alerts escalated by analysts.
• Mentoring and training analysts.
• Assist in incident response and post-incident reviews.
• Prioritising and managing workload effectively, managing several open Incidents and requests whilst following existing procedures and best practices.
• Support continual improvement by identifying opportunities for improvement and efficiency, including automation of manual processes.

• Experience with monitoring security tools such as Crowd Strike, Microsoft Sentinel, and Microsoft XDR
• A willingness to learn and good attention to detail.
• Experience in conducting security investigations and triaging alerts.
• Familiarity with incident response and post-incident reviews.
• Understanding of threat intelligence and its integration into operations.
• Strong communication skills for handling customer calls and emails.
• Collaborative mindset and ability to work effectively in a team.
• It is advantageous but not essential to have the following certificates: BTL1, Try Hack Me  Level 1, SANS / GIACs, SC-200, CCFR.

An understanding of Incident Response operations and qualifications specific to incident response handling will be useful.

We understand that you might not have all of the qualifications and experiences that we think are key to succeeding in this role therefore we provide continuous learning and development at Aspire which is at the heart of everything we do. As long as you are passionate, eager to learn and driven to be the best at what you do and live our values this role may be a fit for you.

£45,000 - £70,000 per annum (depending on experience)

Here at Aspire we offer a great benefits package and a competitive salary. Being a people-centric organisation is what sets us apart – we strive to look after our people in the best way we can!

• Travel benefits including free parking, subsidized travel passes and much more!
• Health Cash Plan
• Cyc…