IT and Digital Project Manager

IT and Digital Project Manager:
Full time, Monday-Friday 37 hours per week.

Hybrid Working pattern: 40% of time in office

Location:

Civic Centre

Do you want to help make Gateshead a place where everyone thrives? If that sounds like you, keep reading - we might just be the perfect match.

We’re delighted that you’re interested in working with us. You’d be joining us at a very exciting time.

We pride ourselves on our ambitious and forward-thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit in truly enabling Gateshead to thrive.

At Gateshead Council you’d be a highly valued member of a team that recognises and respects the skills that you bring to your role, encourages creativity and passionately advocates a great work / life balance. Our actions speak louder than words, and with flexi-time and hybrid working available across many of our roles, as well as a full suite of outstanding employee benefits, we’re confident that it isn’t just the salary that attracts our staff.

We’re part of IT Services within the Resources and Digital Directorate, and our Digital Transformation team is at the heart of driving innovation across the Council. Our mission? To empower colleagues, deliver on key priorities, and shape the future of services through smart, digital solutions.

We work closely with service areas to tackle challenges head‑on, champion technology as a force for positive change, and make sure every employee has the modern tools they need to succeed. From streamlining processes to introducing cutting‑edge solutions, we’re here to create a workplace that’s efficient, connected, and ready for tomorrow.

As our new IT & Digital Project Manager, you will lead and deliver complex IT and digital projects that support the Council’s strategic priorities. The role is accountable for ensuring projects are delivered within agreed time, cost, quality, and governance parameters, while managing risk, stakeholders, and benefits realisation in line with the Council’s IT Project Management Framework and PMIF requirements.

• Lead end-to-end delivery of complex IT and digital projects, from concept through to successful implementation and review.
• Turn strategy into action, developing business cases, delivery plans, and clear roadmaps aligned to organisational priorities.
• Own project governance, ensuring robust documentation, controls, and delivery to time, cost, and quality standards.
• Manage complexity with confidence, coordinating interdependencies across programmes, services, suppliers, and partners.
• Engage and influence stakeholders, working with senior leaders and technical experts to define priorities and achieve outcomes.
• Provide clear leadership reporting, acting as the key point of contact for project boards and decision-makers.
• Resolve risks and challenges, using sound judgement, negotiation, and problem‑solving skills to keep delivery on track.
• Manage budgets and resources, ensuring effective planning, forecasting, and value for money.
• Champion compliance and assurance, embedding best practice across governance, cyber, data protection, and accessibility.
• Lead and evolve the project framework, driving continuous improvement in delivery standards, performance, and benefits realisation.
• Play a flexible leadership role, contributing to wider priorities as required.

• Professional project management qualification (e.g. PRINCE2, Agile, or equivalent).
• Significant experience delivering complex IT or…