Cleaning Operative, Commercial Cleaning

In this role, you’ll be one of the people who keeps our Gateshead office running the way it should. When a spillage needs dealing with, when a meeting room needs turning around, when the kitchen needs restocking before the morning rush — you’ll be the one who makes sure it’s done properly and safely.

As a Cleaning Operative, you’ll sit within the Facilities Management team, reporting to the Cleaning Supervisor. You’ll carry out cleaning duties to the standards set out in our cleaning specification, help keep a large, busy office clean, hygienic and welcoming, and support the wider Facilities team with the upkeep of the building and its communal areas.

If you take pride in doing a job well, notice the details other people miss, and want to be part of a team that makes a real difference to how people feel when they walk into work, this is it.

• Cleaning surfaces, fixtures and fittings, vacuuming carpets, and sweeping and mopping floors across offices, kitchens and breakout areas — all to the standards set out in the company cleaning specification
• Checking communal areas throughout your shift and responding to spillages, stains, overflowing bins and other cleaning needs as they come up
• Restocking kitchen and welfare supplies and using cleaning stock responsibly to prevent waste
• Removing and segregating waste in line with company procedures, and keeping waste storage areas tidy and in line with landlord requirements
• Completing cleaning checks and records on company systems, including Risk Proof where required
• Using cleaning equipment and chemicals safely and only as instructed in your training, risk assessments and working procedures — checking equipment before use and reporting any faults or damage
• Identifying and reporting hazards such as spillages, leaks, poor air quality and slip or trip risks, and taking immediate action within your training to keep the area safe
• Reporting building defects, damaged furniture and any task that can’t be completed safely or to standard — with clear details of the location, the issue and the follow‑up needed, ideally before the end of your shift
• Supporting the Facilities team with office moves, meeting room set‑ups, event preparation and clean‑up, and providing concierge support where required
• Providing a helpful, friendly service to colleagues and visitors, and demonstrating company values in everything you do

A typical shift will involve a mix of scheduled cleaning tasks and reacting to what the day brings. Some days you’ll be working steadily through your cleaning schedule. Other days, a spillage, an event set‑up or an urgent defect will need your attention straight away. Flexibility is key.

• You make a visible difference. A clean, safe, welcoming building is something everyone who walks through the door notices — and it’s down to you
• Variety beyond cleaning. Office moves, meeting room set‑ups, events and concierge support mean no two shifts are exactly the same
• Proper training and support. You’ll be trained on our cleaning specification, equipment, chemicals and procedures — and you’ll always know who to go to when something needs escalating
• Part of a wider team. You’ll work alongside your cleaning colleagues and the wider Facilities team, supporting a growing, international business

• Competitive salary – £13.45 per hour
• 23 days holiday + additional December leave + bank holidays
• Pension and access to Simplyhealth (money towards dental care, eyesight checks, physio, etc.)

• Weeks 1–3: Structured induction into the Facilities Management team and the building. You’ll be trained on the company cleaning specification, risk assessments, working procedures, and the safe use of equipment and…