Delivery Supervisor

The working pattern is Sun 08.00–16.00, Mon 9.00–17.30, Wed 09.00–17.30, Thurs 08.30–17.30, Fri 05.00–14.00.

• Lead the day‑to‑day running of a busy delivery operation.
• Manage a team of drivers and pickers, motivating them to achieve daily targets.
• Ensure the Delivery Department is compliant with company policy and procedures, treating all team members consistently.
• Communicate important management information to all relevant team members.
• Maintain a safe working environment for colleagues and customers, reporting any Health & Safety concerns to the Store Management team.
• Promote and drive brand image through product knowledge and excellent customer service, ensuring company guidelines are followed at all times.
• Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant.
• Supervise, plan and coordinate to ensure all tasks are completed effectively and in a timely manner.
• Ensure telephone and customer service skills are exemplary to meet the company’s high service standards.

• Experience of supervising a small to medium‑sized team, either in a warehouse or transport environment.
• Experience of working in a customer‑focused environment.
• Management CPC would be advantageous.
• Excellent telephone and customer service skills.

• Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers and small businesses across the country with over 190 cash and carry branches, 8 distribution centres, 5 logistics sites and 6 support centres.
• We are committed to diversity, equity and inclusion, offering flexible working arrangements and supporting carers, parents and others needing flexibility.
• Booker is a Disability Confident Committed Leader and provides a fully inclusive and accessible recruitment process.

We can only accept candidates over the age of 18 if the role requires working before 6:15 a.m. or after 9:45 p.m. or involves work in areas such as the warehouse, beers, wines & spirits, and driving roles.

• Some roles may close earlier than advertised due to high volume of applicants.
• Individual feedback will be offered only to candidates who attend an interview.
• Further information about us can be found at