Night Manager

Job Overview

We are recruiting for a high performing Night Manager to help our business grow and succeed. As Night Manager you will lead and empower our colleagues to ensure the stores are always customer ready.

• Lead and empower colleagues to put the customer first and deliver outstanding customer service
• Listen and respond to customer feedback and react accordingly
• Ensure market‑leading availability across the store
• Work with other managers to lead a supportive and performance‑driven department
• Efficiently manage all people routines, taking accountability for scheduling, absence, performance and talent conversations
• Deliver training to ensure the team has the capability and confidence to deliver their role
• Enable colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets
• Take a leadership role within the store
• Ensure resources are planned thoroughly

You will receive excellent training, support and continued development, a competitive salary and a superb benefits package including a generous bonus, pension scheme, private healthcare, a 10% discount card for friends or family members giving 15% off your shopping in Morrisons, and family‑friendly policies such as 26 weeks maternity and adoption leave, neonatal and fertility leave.

• Experience managing a team in a fast‑paced environment
• Excellent communication skills to share knowledge, experience and best practices
• Ability to build and maintain relationships with key stakeholders across all areas while remaining flexible
• Adaptable to change and able to challenge effectively
• Actively listen to and respond effectively to customers and colleagues

Previous experience in the retail industry, hospitality, service industry or travel & tourism is preferred.

We are an equal opportunities employer and welcome applications from all sections of the community.