Warehouse Operations Manager

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for a Warehouse Operations Manager to join our Gateshead team!

InPost Distribution are currently recruiting for a Warehouse Operations Manager to join our team in our Gateshead depot. The role is responsible for maximising the performance of our Lockers operations, and requires a high-performing individual to provide leadership, motivation, and training and development of the workforce, this role would suit a candidate coming from a similar parcel sortation operation management background this is an ESSENTIAL requirement for this role.

Location: Inpost distribution Dukesway Court, Gateshead NE11 0BE

Shift Pattern: TUESDAY - SATURDAY

Hours: 07.00am - 15.00pm

Salary: £44,000 - £47,000p/a

• Lead, support, and develop a high-performing operational team, fostering a culture of continuous improvement and professional growth.
• Ensure operational performance consistently surpasses customer expectations by aligning activities with established contract KPIs.
• Build and maintain strong, collaborative relationships with both internal stakeholders and external customers to enhance service quality.
• Guarantee full compliance with operational standards, including rigorous adherence to Health & Safety regulations.
• Partner closely with the Regional Manager and Regional Director to meet and exceed all operational performance targets.
• Conduct regular team performance reviews, strategically planning and facilitating ongoing training and development initiatives.
• Optimize the deployment and utilization of driver and vehicle resources to maximize operational efficiency.
• Analyse operational and financial data—including MPG, tachograph readings, fuel consumption, and damage reports to identify opportunities for service improvements and cost savings.
• Oversee site housekeeping and maintenance activities to ensure a safe, compliant working environment.
• Be prepared for occasional travel across the UK to support operational needs and strengthen customer relationships.

• Proven extensive experience managing mechanical parcel sortation and process operations, demonstrating strong operational leadership.
• Expertise in continuous improvement methodologies and a track record of successfully implementing process enhancements.
• In-depth knowledge of Drivers Hours regulations, Tachograph requirements, and Working Time Directive (WTD) legislation.
• Comprehensive understanding of Health & Safety standards and their practical application within operational environments.
• Strong leadership skills with the ability to manage, motivate, and develop teams by leading through example.
• Demonstrated experience in budget management, ensuring financial targets are met and resources are optimized.
• Skilled in the development, monitoring, and analysis of KPIs to drive performance and operational excellence.
• Exceptional planning and organizational abilities to effectively meet deadlines in a dynamic environment.
• Proficient in the use and interpretation of computerized systems, including Transportation Management Systems (TMS) and Warehouse Management Systems (WMS).
• High level of accuracy and numeracy with a keen eye for detail, ensuring precision in all aspects of operational management.

• Build a secure future with a competitive Pension Scheme
• Peace of mind with Life Insurance
• Stay active with our Cycle2
  
  Work scheme
• Get the support you need with our Employee Assistance Program

We pride ourselves on our candidate experience. We want to make this as straightforward as…