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Quality Assurance Analyst — Elevate Customer Experience

Job in Gateshead, Tyne and Wear, DH98, England, UK
Listing for: Greater Giving, Inc.
Full Time position
Listed on 2026-07-24
Job specializations:
  • Quality Assurance - QA/QC
    QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
Salary/Wage Range or Industry Benchmark: 30000 - 45000 GBP Yearly GBP 30000.00 45000.00 YEAR
Job Description & How to Apply Below

Greater Giving, Inc. is seeking a Quality Assurance Analyst for a 12-month fixed-term engagement to join our Operational Assurance team.

You will conduct quality assessments, analyze performance trends, and partner with stakeholders to drive continuous improvement in global commerce operations. You will own activities across customer interactions—from calls and emails to chat—ensuring adherence to quality frameworks, compliance, and operational standards while delivering data-driven insights to

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