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Global QA Analyst: Drive Quality & Continuous Improvement

Job in Gateshead, Tyne and Wear, DH98, England, UK
Listing for: Worldpay (UK) Limited
Full Time position
Listed on 2026-07-25
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Salary/Wage Range or Industry Benchmark: 30000 - 42000 GBP Yearly GBP 30000.00 42000.00 YEAR
Job Description & How to Apply Below

Worldpay (UK) Limited in Gateshead is seeking a Quality Assurance Analyst to join our Operational Assurance team. You will conduct quality evaluations of customer interactions across telephone, email, chat and other channels, measuring against quality frameworks and compliance standards to drive improvements.

You’ll analyse performance trends, produce quality reports and share insights with managers, trainers and partners.

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