Quality Technician

Responsibilities

• To conduct quality assurance inspections at all stages of production.
• To assist with training and continuous improvement of the food safety and quality culture in compliance with the BRC Global Packaging Standard, ISO 9001, PS9000, ISO 45001 and ISO 14001.
• Act as the first point of contact from the production area in regard to quality matters.
• Promote and enforce good quality practices and hygiene standards.
• Conduct quality inspection rounds during the designated shifts – including process audits, displayed SOP/SPL review and update, quality display board update, and clean as you go.
• Analysis of all production samples against approved standards.
• Analysis of flat pack process and training and support keeping the department up to date.
• Support the site in containment of faulty material. When required, support sorting activity.
• Accurately sorting quarantined product and keeping this area organised. Issue scrap and credits where required.
• Checking/sampling of finished goods pallets in the warehouse if needed.
• Conduct where appropriate, testing of materials.
• Conduct glass and brittle materials audits and publishing results.
• Conducting and publishing GMP audits against BRCGS and ISO 9001 standards, raising and managing non‑conformances, maintaining closure of corrective actions.
• Supporting NCR investigations with root‑cause analysis and CAPA.
• Supporting customer complaints process, gathering evidence and making it available for RCA.
• Carry out internal audits.
• Perform other duties as directed by the Quality Manager, QM deputy.

• Time keeping and punctuality.
• Adherence to agreed procedures.
• Compliance with the company’s standards (ISO 9001, PS 9000, BRCGS, ISO 14001 and OHSAS 45001).
• Maintenance and upkeep of quality department files and records.

• Experience with in a manufacturing environment (ideally food, print and/or packaging) – desirable.
• Experience in internal and/or external auditing is essential.
• Computer skills including the use of Microsoft Excel, Outlook and Word.
• Computer literate, able to use Avante (desirable – training will be provided).

• Excellent communication skills essential; ability to give clear written and verbal instructions, clearly understand and explain quality issues to workforce and have good understanding of procedures and processes.
• Able to identify areas of weakness within processes and customer specific procedures and help find innovative solutions.
• Highly responsible, reliable and flexible with a strong work ethic.
• Able to effectively prioritise and adapt to a varied and changeable workload.
• Punctual, presentable and with good attendance.
• Full Driving Licence.

• Morning:
  Monday – Friday (6am – 2pm)
• Late:
  Tuesday – Saturday (2pm – 10pm; Sat – depends on production time)
• Night:
  Monday – Friday (10pm – 6am)