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Quality Control Technician

Job in Gateshead, Tyne and Wear, DH98, England, UK
Listing for: Graphic Packaging International
Full Time position
Listed on 2026-10-12
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control - QC Analysts/Managers, Food Quality & Safety, QA Specialist - Analyst/Manager, Quality Engineering
Salary/Wage Range or Industry Benchmark: 26000 - 38000 GBP Yearly GBP 26000.00 38000.00 YEAR
Job Description & How to Apply Below
  • Responsible for ensuring that both North East sites are maintained to the highest standards and in accordance with the ISO
    9001, PS9000 & BRCGS standards in terms of Quality and Hygiene.
  • Food Safety Compliance, customer complaint and supplier questionnaire first contact specialist.
SPECIFIC RESPONSIBILITIES
  • Support Quality Manager with respect to management of ISO
    9001. PS9000 & BRCGS Standard
  • Support audits/visits by auditors and customers.
  • To conduct internal audits
  • Provide a visible shop floor presence for leadership for Quality & Hygiene.
  • Control Quality documentation required for the QMS in relation to food safety compliance.
  • HACCP and TACCP/VACCP compliance
  • Collate, record and report Quality metrics on daily, weekly, monthly and annual basis.
  • Present analysis of facts to establish the nature of problems and solutions/actions by appropriate components, follow up and report to QM
  • Support Quality Team Lead in Customer Complaint reports.
  • Support Quality Team Lead in Supplier Approval process.
  • Instigate and participate in Customer complaints / failures investigation through root cause analysis then report findings.
  • Ensure good working relationships with co-workers across all departments.
  • Ensure all Quality Control equipment is maintained and calibrated.
  • Support Administrate and direct everyday essential Quality assurance activities.
  • Support review and recommend improvements to increase product uniformity, conformity and reliability to improve quality characteristics and reduce failures and complaints.
  • Support analysis of all elements of quality costs such as basis for initiating positive actions and reductions in cost.
  • Be actively involved in Continuous Improvement programmes.
  • Be actively involved in HSE programmes.
  • Promote Quality Culture.
  • Monitor and maintain GMP audit performance.
  • Perform any other duties as directed by the Quality Manager or other managers to fully carry out this role.
  • Training to quality focus required subject across the sites.
PERFORMANCE INDICATORS
  • Quality & Hygiene Audit Results.
  • Increased Customer Satisfaction
  • Internal KPI targets and Monthly European targets achieved.
SKILLS/QUALS
  • Previous manufacturing experience
  • Quality & Hygiene management experience
  • Ability to communicate and influence at all levels within the business
  • Ability to work on own initiative and manage departments work load
  • Excellent computer skills including the use of Microsoft Excel, Outlook and Word; able to use Avante (training will be provided)
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