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Guest Experience Lead — Fast, Service + Food

Job in Gateshead, Tyne and Wear, DH98, England, UK
Listing for: Splendid Hospitality Group
Full Time position
Listed on 2026-10-11
Job specializations:
  • Restaurant/Food Service
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17000 GBP Yearly GBP 17000.00 YEAR
Job Description & How to Apply Below

KFC in Gateshead is seeking a Guest Experience Lead to warmly welcome guests, assist with digital ordering, and help keep service moving. You’ll answer menu questions, guide customers through kiosks and the app, and support the team to raise the bar for great service every day.

The role emphasizes friendly communication, quick thinking, and tech-savvy handling of orders, with a focus on delivering a positive guest experience in a fast-paced environment.

We would love to welcome a new Guest Experience Lead — Fast, Friendly Service + Free Food to our team in Gateshead, England, United Kingdom.

The following role is for a Guest Experience Lead — Fast, Friendly Service + Free Food with Splendid Hospitality Group.

Our group is growing, and we are hiring a Guest Experience Lead — Fast, Friendly Service + Free Food in Gateshead, England, United Kingdom.

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