Retail Sales Assistant

Overview

Our store teams are the warm arm of reassurance – the friendly face that offers incredible product insight, knowledge and trust. Whether it is in‑store personal shopping, car seat consultations, parent‑to‑be events, or simply guiding customers on their unique parenting journey, our amazing store teams help make moments like buying a first pram, cot or baby’s outfit unforgettable.

We are looking for a Sales Assistant to join our Gateshead store. The role covers 16 hours per week across four days, including either Saturdays, Sundays or both. If you have a retail, sales or customer‑service background and love putting a smile on customers’ faces, we’d love to hear from you.

• Download your CV and complete our short application form (2 mins max).

No agencies please: we do not accept unsolicited CVs from recruitment agencies.

We are committed to championing people of all cultures, ethnicities and gender preferences and celebrating diversity in all its forms. We strongly believe in the power of inclusivity to help us all move forward.

• 33 days holiday, increasing to up to 40 days with service.
• Buy & Sell holiday schemes.
• Company bonus schemes.
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family and friends at our shops and online.
• Ongoing offers and discounts across a variety of external organisations, from holidays and travel to restaurants, gifts and services via our Benefits Hub.
• Subsidised health and critical illness cover and insurance.
• Supportive family‑related leave policies (including enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption and shared parental leave).
• Supportive foster care and carers leave offering.
• Support for loss and bereavement.
• Menopause‑friendly employer.
• Employee recognition and appreciation schemes.
• We are a business for the future, helping to welcome a new generation of children into a sustainable world. You can view our “For the Future” commitment on our website.
• Great people to work with.

All benefits are subject to contracts and individual scheme criteria and terms.

2024 – Retail Week “Happiest Retailer to Work For” finalist.
2023 – Retail Week “Best Retailer” winner under £250m.
2022 – Retail Gazette “Best Game Changer Retailer” winner under £500m.

Mamas & Papas (Gateshead)
Unit 16, Team Valley Retail Park,
Gateshead,
Tyne & Wear,
NE11 0BD