Brand Ambassador

As a Seasonal Sales Assistant, you'll be a Brand Ambassador for The Works, helping to create the magical Christmas shopping experience our customers love. Whether you're welcoming customers into store, helping them find the perfect gift, or recommending products they'll love, you'll represent our brand with pride in every interaction.

• Excite and Delight:
  Spread joy with your friendly service and inspire customers to read, learn, create, or play with our magical products!
• Loyalty Ambassador:
  Jingle all the way as you help customers to craft a Christmas well spent and know they can get more bang for their money at The Works - they'll thank you with bells on!
• Merchandising Marvel:
  Unwrap your creative flair by following our planograms for key product areas. And when you have the freedom, let your creativity dance like snowflakes in non-planogrammed spaces to catch the eye!
• Deliveries:
  Become a puzzle-master as you manage heavy deliveries, price & label products like a pro, sort items onto shop floor displays, and make sure the stockroom is as snug as a Christmas stocking!
• Have fun! Be your best, authentic elf-self and embrace the opportunity to connect with our brand, colleagues, and customers. Have a jolly good time making the store a twinkling wonderland to visit and work!

• Confident & Customer-Focused:
  You love talking to people and feel confident approaching every customer who walks into the store. You'll start friendly conversations, understand who they're shopping for, and recommend the right products, gifts and festive favourites to help make their Christmas extra special.
• Brand Ambassador:
  As a Brand Ambassador for The Works, you'll bring energy, positivity and authenticity to every interaction. Whether you're helping a customer find the perfect gift or supporting your colleagues during our busiest season, you'll represent our brand with pride and help create the magical Christmas experience we're known for.
• Ready to Roll Up Your Sleeves:
  Christmas is our busiest time of year, so you'll enjoy staying active and getting stuck in. From replenishing stock and managing deliveries to helping customers on the shop floor, you'll be happy turning your hand to whatever the day brings.
• Stock magician:
  You tackle the puzzle of sorting, pricing, merchandising and managing deliveries like Santa's little helper! Embrace the boxes; they've got nothing on you!

To inspire reading, learning, creativity and play

• We are Crafty | Smart with what we've got.
• We are Caring | Heart in every action.
• We are Can-do | Energy that gets it done.
• Promoting Diversity, Inclusion, and Reasonable Adjustments.

At The Works, we're proud to have an inclusive culture where everyone can feel able to be themselves. Our roles are open to everyone, and we particularly welcome applications from people and communities that are under‑represented in our business.

We're open to conversations about working hours and flexible working and, where possible, we'll try to support this. If you need any reasonable adjustments during the application or interview process - or would like to discuss how you could carry out an essential part of the role - please let us know. We'll be happy to explore what support may help.

The Works is the UK's leading specialist retailer of affordable, screen-free activities for the whole family, providing customers with fantastic value across four product categories: arts and crafts, stationery, toys and games, and books.

We don't just sell products. We inspire reading, learning, creativity and play.

Because when people spend time doing what they love, it's Time Well Spent.

And with the right passion
- It All Starts With You.