Warehouse Assistants

IKEA Gateshead, are looking to welcome Warehouse Assistants to join our hardworking Fulfilment team. At IKEA, you'll put the customer experience at the heart of everything-keeping products available, preparing high-volume orders, maintaining a safe and organised warehouse, and ensuring every customer receives their items smoothly and efficiently.,

• You will be picking and preparing large volumes of orders for both online & in store collection or delivery with various cut off times to be adhered to, including handing them to the customer.
• Your daily duties will be receiving stock, picking, checking order accuracy, and preparing orders for delivery.
• You will also be required to meet the customer in the store during picking.
• You will work alongside our external delivery company for a smooth flow of customer orders and returns
• You will work with our internal systems to ensure that customers have accurate and full stock availability at all times.
• Ensure products are always available by accurately and promptly completing tasks in your assigned area of the warehouse.
• Maintain warehouse standards, condense cardboard, remove plastics and order stock for the next day
• Commit to all IKEA health, safety and security rules and requirements within your area and actively help colleagues to prevent any incidents involving co-workers, customers, equipment, building and IKEA products.
• Contribute to optimised daily fulfilment operations by working in a lean, simple, and cost-conscious way, applying, and sharing good examples.
• Manual handling using safety protocols and working with the use of pump trucks.
• You will be responsible for accurate return processes, ensuring all customer returns are dealt with quickly to ensure customers receive their refund in a timely manner.
  You are comfortable using computers and handheld devices to support with the checking of stock and to answer customer questions.
• You proactively look for tasks to be done and use your initiative to complete them in an efficient and effective manner.
• You are able to work independently and as part of a large team, seperated across two sites
• You have an adaptable mindset allowing you to switch between different tasks/areas and work within tight time frames.
• You work with guidance from your manager to achieve set goals in agreed time frames using standard ways of working.
  Competitive hourly rate of £13.45 per hour.
• 24 hours per week working 5 days over 7 including 3/4 weekends. Working between the hours of 6:00am-9:00pm
• 16 hours per week working 5 days over 7 including 3/4 weekends. Working between the hours of 6:00am-9:00pm
• These roles are mainly based at our external warehouse at Follingsby Park - Washington. However, there may be a need for you to occasionally work in store so you must be able to commute to both Follingsby Park, and IKEA Gateshead store.
• We can discuss flexibility to match your life and our business needs during the interview.

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount on IKEA products, and access to a Discount Portal to help you save hundreds on High Street retailers.
• End of year gift, generous annual leave entitlement for you to enjoy holidays, and family friendly policies.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions and interest free loans.