Retail Hospitality Team Lead: Service Excellence & Growth
Listed on 2026-10-14
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Retail
Retail Sales, Retail & Store Manager
Marks & Spencer is seeking a Team Manager in Hospitality to lead from the front on the shop floor, driving standards, service and commercial results in a fast-moving retail environment. You’ll inspire a multi-skilled team, coach staff and use data to shape performance with a people-first leadership style.
This role requires confidence in delivering difficult conversations, adaptability, and a commitment to inclusive service and M&S values, guiding customers to great fashion and value.
We are looking to fill the Retail Hospitality Team Lead:
Service Excellence & Growth position at Marks and Spencer in Gateshead, England, United Kingdom.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Gateshead, England, United Kingdom.
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