Service Manager; Young

Overview

Our client is a dynamic, passionate charity, committed to improving the lives of children across the UK. They currently run over 100 local services that help thousands of young people who desperately need support, as well as campaigning to change laws and policies to make children’s lives both happier and safer. The team is currently looking to appoint an interim Service Manager to oversee a team of youth practitioners delivering an emotional wellbeing & mental health (EWMH) drop‑in service in Gateshead.

This role is initially a temporary opportunity for 12 weeks, with the potential of extension.

As Service Manager you will oversee a team of dedicated youth practitioners, delivering one‑to‑one emotional wellbeing and mental health support to a variety of vulnerable young people, predominantly on a drop‑in basis. You will lead, develop and coordinate the service, including community‑based workshops, advice and signposting, and brief/structures interventions. You will ensure that delivery is clinically informed, safe and aligned with agreed service specifications.

To apply, you will have significant experience of delivering frontline services for vulnerable people (ideally young people) and will have demonstrable experience of overseeing delivery staff. You will have the ability to act creatively and respond to new and challenging situations, and will have experience of coordinating working patterns, including on‑call rotas. Knowledge and understanding of issues relating to services for young people, specifically around emotional wellbeing, mental health and exploitation is desirable.

Please initially submit your CV in the first instance. Please only apply if you are available immediately and have a current, enhanced DBS issued within the last year or registered to the online update service.

Please note this role will be hybrid‑working with roughly 2‑3 days based in Hertfordshire House Community Centre in Gateshead.