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Social Welfare Housing Adviser
Job in
Gateshead, Tyne and Wear, DH98, England, UK
Listed on 2026-07-01
Listing for:
Citizens Advice
Full Time
position Listed on 2026-07-01
Job specializations:
-
Social Work
Family Advocacy & Support Services, Bilingual, Human Services/ Social Work, Community Support Services
Job Description & How to Apply Below
Make Your Housing Advice Count About The Role
We’re looking for a Social Welfare Adviser (Housing) to join our Legal Services team and support people facing complex housing issues across the North East. You’ll provide specialist housing advice and casework, help clients tackle wider social welfare issues, and make a real difference in a values-driven organisation.
What you’ll do- Provide specialist housing advice, advocacy and casework
- Support clients to understand their rights and achieve positive outcomes
- Deliver advice face to face, by phone and digitally
- Contribute to high-quality casework, service delivery and partnership working
- Experience of delivering social welfare advice by phone or face to face
- Strong communication and relationship-building skills
- Good organisation and time management
- Housing advice experience or relevant qualification is desirable
Hours:
37 per week
Location:
Office-based with travel across Gateshead, Sunderland, South Tyneside, Durham and Newcastle
Start Date:
27th July 2026
If you’re passionate about housing advice and want to make a meaningful difference, we’d love to hear from you.
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