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Compassionate Hardship Support Advisor
Job in
Gateshead, Tyne and Wear, DH98, England, UK
Listed on 2026-07-16
Listing for:
Citizens Advice BANES
Full Time, Part Time
position Listed on 2026-07-16
Job specializations:
-
Social Work
Government Administration, Family Advocacy & Support Services, Human Services/ Social Work, Community Support Services
Job Description & How to Apply Below
Citizens Advice BANES is seeking a Contact Centre Adviser to provide telephone and multi-channel guidance to callers across the UK. You will listen with empathy, assess circumstances and offer practical, tailored advice.
This role starts 10th August and can be full-time or part-time to support a seven-day service; you will help clients access emergency food vouchers and other benefits while keeping accurate case records.
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