Support Worker​/Driver

Support, connect, and empower every day.
Who we are & what we stand for If that sounds like you, keep reading - we might be the perfect match.

We’re delighted that you’re interested in working with us. You’d be joining us at a very exciting time.

We pride ourselves on our ambitious and forward-thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit in truly enabling Gateshead to thrive.

At Gateshead Council you’d be a highly valued member of a team that recognises and respects the skills that you bring to your role, encourages creativity and passionately advocates a great work / life balance. Our actions speak louder than words, and with flexi-time and hybrid working available across many of our roles, as well as a full suite of outstanding employee benefits, we’re confident that it isn’t just the salary that attracts our staff.

Adult Social Care at Gateshead Council supports adults with care and support needs to live safe, independent and thriving lives. The service provides statutory assessments, safeguarding, prevention, and a wide range of community-based support in line with the Care Act 2014. Working in a strengths-based way, Adult Social Care focuses on wellbeing, independence and personalised outcomes, helping people to access the right support at the right time, whether through assessment and planning, enablement services, technology-enabled care, or wider community resources.

Make a meaningful difference every day by supporting people to live fuller, more independent lives. As a Support Worker you'll providing compassionate, person-centred support tailored to individual needs while playing a vital role in safely connecting service users to their services and communities. This is about building trust, promoting inclusion, and helping people access opportunities that enhance their wellbeing. Working as part of a dedicated team, you’ll combine practical support with empathy and professionalism.

• Support in the delivery of activity based/ person-centered care for people who have a wide range of care and support needs, and which are delivered in a variety of community and building based settings.
• Liaise with senior staff to receive any information regarding service users and service delivery and report back any concerns, changes or progress in the service user’s circumstances and record these changes appropriately.
• Support service users to safely use the vehicles, this may include, securing wheelchairs and using vehicle tail lifts, taking into consideration the service users moving and handling and other support needs.
• Support service users with personal care.
• Transport service users using a Council Minibus or People Carrier to and from their service and to opportunities in the wider community.
• Attend all training as required by the ABC Team Leaders and in accordance with mandatory training requirements and best practice.
• Actively participate in team meetings, supervisions, Achievement and Development meeting

• Understanding of vulnerable people’s needs, including how disabilities can impact daily life and opportunities
• Knowledge of relevant service user groups and associated legislation with willingness to attain the Care Certificate or NVQ qualification.
• Full UK driving licence and willingness to undertake a Local Authority minibus assessment
• Experience supporting individuals with a wide range of care needs, including complex needs and/or disabilities
• Ability to communicate effectively with colleagues, carers, and other professionals
• Demonstrates compassion, empathy, and a person-centred approach, including experience supporting with personal care
• Ability to work safely and effectively, both independently and as part of a team, with good organisational awareness

If successful, this role requires a DBS and you will have to apply for an enhanced Disclosure.

• Competitive Salary: We offer fair and transparent pay that reflects your skills and experience.
• Outstanding Pension Scheme: We don’t just offer a great salary – we invest in…