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Social Welfare Advisor — Impactful Helpdesk Residents

Job in Gateshead, Tyne and Wear, DH98, England, UK
Listing for: Citizens Advice Ltd
Full Time, Part Time position
Listed on 2026-10-17
Job specializations:
  • Social Work
    Bilingual
Salary/Wage Range or Industry Benchmark: 26000 - 36000 GBP Yearly GBP 26000.00 36000.00 YEAR
Job Description & How to Apply Below

Citizens Advice Ltd in Gateshead is seeking a Social Welfare Contact Centre Adviser to join a busy team delivering welfare guidance to local residents. You will handle national and local welfare queries by phone, offering tailored advice on benefits, housing, energy, debt and employment while upholding the charity’s values.

Full time or part time contracts considered; training is provided to develop knowledge and confidence.

Step into the Social Welfare Advisor — Impactful Helpdesk for Residents role at Citizens Advice Ltd in Gateshead, England, United Kingdom and grow with us.

The position is based in Gateshead, England, United Kingdom.

This opportunity is part of our work in Marketing & Media, Sales.

The advertised compensation is 26.000 - 36.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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