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Social Welfare Advisor: Impactful Community Support

Job in Gateshead, Tyne and Wear, DH98, England, UK
Listing for: Citizens Advice Gateshead
Full Time, Part Time position
Listed on 2026-10-19
Job specializations:
  • Social Work
    Community Support Services, Bilingual, Family Advocacy & Support Services, Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 26000 - 27000 GBP Yearly GBP 26000.00 27000.00 YEAR
Job Description & How to Apply Below

Citizens Advice Gateshead is seeking a Social Welfare Contact Centre Adviser to help local residents with welfare benefits, housing, energy and money advice. You will join a supportive team delivering accurate information and compassionate guidance across multiple channels.

The role offers a 7-day service model, flexible hours (full or part-time), and a commitment to social change and equality. Training will be provided to develop expertise in complex welfare issues and person-centred support.

We are seeking a motivated Social Welfare Advisor:
Impactful Community Support to join Citizens Advice Gateshead in Gateshead, England, United Kingdom.

We would love to welcome a new Social Welfare Advisor:
Impactful Community Support to our organisation in Gateshead, England, United Kingdom.

For the Social Welfare Advisor:
Impactful Community Support position at Citizens Advice Gateshead, we are reviewing applications now.

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