Domiciliary Care Worker

Various contract available to support more flexibility. Hours available: 37, 30, 25, 21, 20, 16 and 10. Shifts to be discussed and agreed at interview.

Make a difference where it matters most, at home.

Do you want to help make Gateshead a place where everyone thrives? If that sounds like you, keep reading - we might just be the perfect match.

We’re delighted that you’re interested in working with us. You’d be joining us at a very exciting time.

We pride ourselves on our ambitious and forward‑thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit in truly enabling Gateshead to thrive.

At Gateshead Council you’d be a highly valued member of a team that recognises and respects the skills that you bring to your role, encourages creativity and passionately advocates a great work / life balance. Our actions speak louder than words, and with flexi‑time and hybrid working available across many of our roles, as well as a full suite of outstanding employee benefits, we’re confident that it isn’t just the salary that attracts our staff.

Adult Social Care at Gateshead Council supports adults with care and support needs to live safe, independent and thriving lives. The service provides statutory assessments, safeguarding, prevention, and a wide range of community‑based support in line with the Care Act 2014. Working in a strengths‑based way, Adult Social Care focuses on wellbeing, independence and personalised outcomes, helping people to access the right support at the right time, whether through assessment and planning, enablement services, technology‑enabled care, or wider community resources.

As a Domiciliary Care Worker, you’ll play a vital role in supporting people to live independently in their own homes. You’ll provide compassionate, safe and responsive personal and practical care, helping individuals regain confidence, rebuild daily living skills and achieve agreed goals. Working closely with senior enablement workers and other professionals, you’ll support service users to exercise choice and control over their lives, promoting dignity, wellbeing and independence at every stage of their enablement journey.

This is a rewarding role for someone who truly cares about making a positive, lasting difference.

• Provide compassionate personal and practical care that supports vulnerable adults to maintain or regain independence, choice and control, while always respecting dignity and individuality.
• Ensure the safety and wellbeing of service users, colleagues and yourself by fulfilling key worker responsibilities and following management instructions, policies and procedures always.
• Assist line managers in the monitoring and review of service users. Provide accurate written and verbal feedback on wellbeing, abilities, changing needs and progress during their enablement outcomes so that decisions can be made regarding their ongoing care needs.
• Use devices confidently to access rotas, emails and care systems, accurately recording care delivered, visit times and medication on electronic care and EMAR apps, and reporting any discrepancies promptly.
• Alert and report any suspicions of Adult Safeguarding concerns to the manager.
• Gain a knowledge of and work in accordance with all policies, procedures, and legislation in place for the safe and effective delivery of the Enablement Service.
• Alert line managers of equipment or services needed by the service user, including assistive technology.
• Attend regular meetings and receive allocated work, ensuring that relevant systems,…