Membership Host

Everlast Gyms’ passion and ambition drive us forward. Our team’s devotion to fitness is second to none, and we pride ourselves on excellent service, knowledge and a relentless pursuit of excellence.

• 20% discount across all facilities
• Frasers 1000 bonus scheme
• Free gym membership
• Monthly Frasers Champion – winners receive double their salary for the month
• Opportunity to deliver private training sessions

• Maximise every member and guest’s experience in the club.
• Support the sales and retention of memberships through excellent customer service.
• Maintain the cleaning and hygiene standards of the club as required.
• Act as a competent key holder of the club, covering shifts as needed.
• Develop a thorough understanding of the membership software system.
• Stay up-to-date with current fitness challenges, class descriptions and gym floor focus, and actively participate in them.
• Support the Fitness Manager with gym floor operations.
• Experience and promote the club’s products and services.
• Ensure the cleanliness of facilities is always exemplary.
• Drive secondary spend and KPI targets.
• Handle member complaints competently and notify the relevant manager.

• Outgoing personality with a positive mindset.
• Competent with all administrative duties.
• Driven and ambitious, keen to learn and develop specific competencies for the role.
• Willing and able to participate in learning and development opportunities.
• Capable of taking on operational key holder duties as required.
• Passionate about fitness, administration and customer service.
• Flexible – willing to work shifts to suit business needs and take on additional duties.
• Target‑focused – supportive of club sales and retention towards business success.

Contract is 20 hours per week over 3‑4 days. Availability for 5:30 am starts and/or 10:30 pm finishes is required in line with gym opening hours, including some weekend work.