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Senior Service Model Transformation Strategist

Job in Gatineau, Province de Québec, G8R, Canada
Listing for: Manulife
Full Time position
Listed on 2026-10-21
Job specializations:
  • Business
    Change Management
Salary/Wage Range or Industry Benchmark: 71000 - 118000 CAD Yearly CAD 71000.00 118000.00 YEAR
Job Description & How to Apply Below

Manulife in Canada seeks a Senior Manager, Service Model Transformation to advance the Future Choice service model as our programs and customer journeys evolve. This role operates independently, influences across functions, and translates program iterations into clear service impacts and operational priorities.

You will operationalize the model, drive prioritized actions to target state, and build strong relationships across Retirement and business teams.

Are you ready to take on the Senior Service Model Transformation Strategist role at Manulife?

We appreciate your interest in this position.

Join Manulife and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior Service Model Transformation Strategist role at Manulife, based in Canada.

We are looking to fill the Senior Service Model Transformation Strategist position at Manulife in Canada.

Position Requirements
10+ Years work experience
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