Customer Service Sales Specialist

Deliver top-tier customer service as a Customer Service Sales Specialist. Engage with customers through counter interactions and phone inquiries while processing orders efficiently.

This role at Bartle & Gibson requires developing customer relationships and sourcing products to ensure satisfaction. Ideal candidates possess impeccable organizational skills and can manage multiple customer interactions seamlessly. Engage with customers by providing detailed product information, pricing, and follow-ups to maintain a high level of service.

Key Responsibilities:

• Offer exceptional customer service via counter and phone

• Process incoming calls and orders swiftly

• Source materials for customers when out of stock

• Develop and maintain strong customer relationships

• Handle returns and ensure cleanliness of sales area

Requirements:

• Minimum two years of customer service experience

• Familiarity with Plumbing, HVAC or Electrical products is a plus

• Strong time management and multitasking skills

• Self-motivated and independent, yet team-oriented

• Proven ability to build rapport with customers

Bring your passion for customer service to Bartle & Gibson and help us exceed customer expectations across Western Canada.
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