Job Description & How to Apply Below
Join Brookfield Renewable as a Level 2 IT Deskside Support Technician, delivering hands-on technical support for hardware and software issues in a dynamic setting.
You'll play a crucial role in resolving technical incidents while enhancing the user experience across various devices. The position emphasizes customer service and effective troubleshooting, allowing you to support a high-functioning team dedicated to clean energy solutions.
Key Responsibilities:
• Resolve complex service requests from end-users
• Support user and device issues for Windows/macOS
• Document troubleshooting steps for escalations
• Perform hardware and software installations
• Coordinate with teams for advanced tech issues
Requirements:
• 5+ years of hands-on IT support experience
• Proficient in endpoint management and security protocols
• Familiarity with Active Directory and networking concepts
• Excellent written and verbal communication skills
• Valid driver's license for potential site travel
Enhance user experiences while advancing your IT expertise at Brookfield.
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