Oracle Fusion Cloud Sales & Service CRM Business Analyst

Oracle CX Functional Consultant

Start/End date:
July 7 2026 - July Hours per week: 37.5

Work location:

Remote

Required skills:

• 5+ years as Functional Consultant in complex environments;
• 2+ years with CRM systems (Oracle Sales & Service Fusion Cloud preferred);
• expertise in Oracle Sales & Service Cloud configuration; experience with Accounts, Contacts, Service Requests, Opportunities; skilled in Application/Page Composer, sandboxes, custom objects, fields, scripts, relationships;
  Azure Dev Ops for user stories, test cases, bugs, tasks; strong CRM/service workflow knowledge; functional/regression testing;
• test cycles, data prep, defect management; environment refresh/migration; requirements analysis; translating business needs;
• Agile experience; relevant business/IT degree; excellent communication, problem-solving, adaptability, accountability.

Nice to have skills:

• Experience with Oracle Integration Cloud (OIC);
• knowledge of Oracle BI Publisher and OTBI reporting;
• basic understanding of REST APIs in Oracle CX;
• security management;
• Dev Ops experience; work with government organizations;
• Functional Consultant or Oracle CRM certifications; proactive, strategic, and collaborative mindset; change resilience;
• commitment to continuous learning.