Network Engineer II

Is this you?Are you a Network Engineer with experience supporting cloud and managed infrastructure environments? Do you thrive in a customer-focused role, enjoy solving complex networking and security challenges, and want to contribute to innovative cloud solutions? If so,we'dlike to hear from you!

Who are we?Glad you asked! Opti9 is a trusted cloud solutions provider committed to delivering industry-leading, tailored solutions that meet the unique needs of businesses across a wide range of industries. We are a premier Veeam partner, as well as an AWS Premier Consulting Partner and Certified Solution Provider. Ourexpertiseincludes managed cloud, backup and replication, disaster recovery, security, and Microsoft 365 solutions.

Inthe public cloud space, we specialize in migration, optimization, transformation, and cloud-first application consulting.

What sets us apart?A fun, casual, and collaborative culture that embraces fresh ideas, innovation, and a strong customer-first mindset. At Opti9, we work hard, support each other, and never shy away from a challenge. We believe in balancing results with a positive team spirit—andwe’realways on the lookout for authentic, accountable individuals who are ready to grow with us and make an impact.

Inthis role, you willbe a part of a diverse and talented Cloud Networking teamthat works with a wide range of physical and logical technologies in the Cloudproviderspace. As a member of the team, you will be tasked with weekly and monthly customer facing projects that involve pushing our infrastructure to the next level while staying competitive in the marketplace weresidein.

You will be pushing the boundaries on SDN, micro segmentation, logical circuit technologies,data centerdesignsand concepts, etc. You will be working across multiple vendors for networking and security products that support our public and private cloud infrastructure.

Primarily, this role will be focused on doing new customer deployments across our supporting technologies.

This candidate will alsorequireexcellent interpersonal skills between internal teamsand ourcustomersrepresentingthe product workload owners.

Also in this role, you will be acting as Tier 3support tothe Cloud Opsand NOC teams as needed outside of regular customer related projects.

• Support customer facing projectsforfirewalland route/switch involving design, diagrams, documentation, implementation

• Deploy and configure new customer environments utilizingNSX, security configurations,VMware Cloud Directornetworkingand  related infrastructure technologies

• Troubleshoot and resolve network connectivity issues, including routing, switching, NAT configurations,firewall policies, and network path optimization

• Manage,maintain, and improve the
  
  Palo Alto, Forti Gate,andVMwareNSX(V/T)
  SDN infrastructure supporting customer and infrastructure workloads

• Regularly maps out and documents customer and infrastructurefirewalldiagrams to current andaccurateversions

• Respondtocriticalincidentsand perform effective troubleshooting and remediation during production outages

• Reactto Networking/Security monitoring platform alerting and ensure adherence to customer and infrastructure SLA uptimes

• Intermediate level understanding of TCP/IP network protocols, including common application protocols

• Assistwithadministration and maintenance ofall data center andcolocation core and distro connectivity all the way down to the access level

• Configure and support private and hybrid connectivity solutions across customer sites and cloud environments, including Megaport,Packet Fabric, Azure Express Route, AWS Direct Connect, and similar services

• Pro-actively review andmaintainclient infrastructureresidingin the Opti9 environments

• Collaborate across teamsto share technical knowledge, improve operationalefficiencyand supportworkloaddistribution

• Serveas an escalation point forjunior Network Engineers, providing guidance on troubleshooting,implantation and best practices

• Update,maintain, and implementfirewallstandards and security best practices to strengthen the organization's overall security posture

• Partner with customers, Sales…