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Senior ServiceNow Lead - Global ITSM​/ITOM & AI

Job in Gatineau, Province de Québec, G8R, Canada
Listing for: TechDoQuest
Full Time position
Listed on 2026-08-17
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, IT Business Analyst
Job Description & How to Apply Below

Tech Do Quest  in Canada is seeking a seasoned Service Now Lead to drive global initiatives, partner with business users to gather requirements, and translate them into actionable specifications for development and configuration teams.

You will mentor developers, act as the Service Now SME across ITSM, ITOM, CSM, and CMDB, lead cross‑regional delivery, guide integrations with stakeholders, and stay current with AI features to continuously improve enterprise service management.

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Position Requirements
10+ Years work experience
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