Senior Manager, Risk, Analytics & Technology Enablement

Corporate Services Toronto, ON, CA

9 days ago Requisition

Salary Range: $ To $ Annually

Employment Status: Permanent

Type of Position: New Hire

Location: Hybrid

Number of Vacancies
: 1

The Ontario College of Pharmacists (OCP) serves and protects the public interest by ensuring that the province’s pharmacists and pharmacy technicians have the required education, skills and judgment to provide safe, ethical and quality care for patients. We also regulate and accredit Ontario’s pharmacies, and hold pharmacy professionals and pharmacies accountable to relevant legislation, standards, policies and a Code of Ethics.

The Senior Manager, Risk, Analytics, and Technology Enablement is a strategic leadership role responsible for advancing the College's ability to protect the public and improve regulatory outcomes through the effective use of risk intelligence, analytics, data governance, and technology. Reporting to the Director, Corporate Services, the position leads the Information Technology and Information and Data Management teams and is accountable for developing the capabilities, frameworks, and systems that support evidence-informed decision-making, effective technology services and risk-informed, outcome-focused regulation, and continuous improvement in support of the College’s public protection mandate.

The Senior Manager also provides strategic leadership for technology enablement, ensuring that information systems, data assets, and technology solutions support organizational priorities and evolving regulatory needs. Through the integration of risk analysis, analytics, data governance, and technology, the position strengthens the College's ability to understand and improve the performance of the regulatory system, demonstrate regulatory effectiveness, and adapt its approaches to better achieve public protection outcomes.

• Lead program-level risk intelligence activities including the identification, assessment, monitoring, and communication of risks relevant to the College's public protection mandate.
• Develop and maintain regulatory risk frameworks, methodologies, and intelligence capabilities that support the proactive identification, assessment, and mitigation of risks to safe pharmacy practice and public protection.
• Partner with business areas to embed risk-informed decision-making into program design, delivery, and continuous improvement activities.
• Lead the development of predictive and early-warning intelligence capabilities to identify emerging risks, trends, and vulnerabilities affecting pharmacy practice and public protection outcomes.
• Conduct environmental scanning, trend analysis, and risk assessments to support strategic and operational decision-making.
• Ensure risk intelligence and evidence inform regulatory priorities, strategies, and interventions while maintaining focus on the College's public protection mandate.
• Collaborate with the Performance Reporting team to ensure risk and analytical evidence supports organizational evaluation, reporting, and continuous improvement activities.
• Develop, implement, and maintain evidence-based frameworks and methodologies for identifying, assessing, monitoring, and communicating risks relevant to the College's public protection mandate.
• Enable the College to better understand current and emerging risks, evaluate the effectiveness of regulatory strategies and interventions, and focus regulatory efforts where they can have the greatest impact on public protection outcomes.
• Establish the College's analytical and evaluative methodologies, standards, and practices for decision support, business intelligence, and regulatory insight generation.
• Lead the generation of actionable insights in collaboration with business areas across the organization.
• Build predictive, prescriptive, and advanced analytics capabilities to support regulatory decision-making.
• Design and deliver analytical products, including dashboards, reports, models, and intelligence tools that translate data into meaningful insights.
• Lead the development and application of analytical models, business intelligence tools, and decision-support capabilities that transform data into actionable insights for regulatory and organizational decision-making.
• Partner with business areas to identify information needs and develop analytical and evaluative approaches that assess the effectiveness and impact of regulatory strategies, programs, and interventions.
• Provide independent advice and…