Revenue Ops Systems Analyst

Revenue Ops Systems Analyst

About App Direct

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. App Direct offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About Partner Stack, an App Direct Subsidiary

Partner Stack is the leading partner ecosystem platform for B2B SaaS — purpose-built to help software companies find, activate, and scale partnerships as a primary growth channel. Through a two-sided marketplace, Partner Stack connects vendors with high-quality affiliate, referral, and reseller partners, while giving partners a single destination to discover and grow inside the programs worth their time. As part of the App Direct family, Partner Stack sits at the center of how modern B2B companies go to market through partners — complementing App Direct's subscription commerce infrastructure and Tackle's cloud marketplace capabilities to give customers a complete partner-led growth platform.

About You

As an Revenue Ops Systems Analyst, you are the person who treats our GTM tech stack like a product, not a maintenance job. You own the infrastructure behind Salesforce and every system that touches it — Planhat, Zendesk, Gong, Hub Spot — and you make sure they work as one connected engine, not a pile of disconnected tools duct-taped together. You don't wait for a broken workflow to blow up in someone's pipeline before you fix it;

you're already in the data, hunting for what's slow, what's messy, and what's about to break. You see AI and automation as first-class tools, not side projects — evaluating and shipping the ones that actually move the needle, not the ones that just look good in a demo. You partner across Sales, Marketing, Customer Success, and Finance, translating what they need into systems that are scalable and actually intuitive to use.

You are comfortable working independently and helping others see what can be accomplished when we invest in the right processes and bring data into our decision making. You are resourceful, independent, and good-natured with strong communication skills and a deep attention to detail.

What you’ll do and how you’ll have an impact

• Own the GTM technology stack, ensuring Salesforce and adjacent systems (Planhat, Zendesk, Gong, Hubspot) operate as one connected system, data flows cleanly, integrations stay healthy, and the tech stack scales with the business.
• Proactively identify & resolve gaps by leveraging internal data to perform detailed investigations to reveal insights into root causes, areas of most impact, priorities of focus, and recommend paths forward to optimize all GTM processes. Do not wait for GTM teams to flag a problem.
• Build and manage automation workflows that reduce manual work and improve team efficiencies.
• Design and ship AI-powered workflows that go beyond simple triggers — multi-step agents, structured data extraction, and automations that make judgment calls, not just move data from A to
  
  B.
• Partner with Marketing, Sales, Customer Success, and Finance to identify and translate business needs into scalable & intuitive processes.
• Evaluate, pilot, and implement AI tools (ex. Claude, Devs.ai, Clay, Workato) that improve GTM efficiency and rep productivity, with a clear eye toward ROI and adoption.
• Drive data integrity across systems, workflows, and reporting (deduplication, standardization, and enforcement of data entry standards)
• Support and automate processes for commissions, territory management and data enrichment.
• Manage incident response with change…