On-Site Computer Network Technician

Join Markage as an Associate Computer Network Technician in Calgary, Vancouver, or Toronto, specializing in user support and network maintenance. This role is crucial for maintaining effective network connectivity in a business setting.

Markage is inviting applications for an Associate Computer Network Technician position in an on-site capacity. You will handle routine support tasks for both networks and user devices, documenting incidents and troubleshooting steps to ensure a seamless user experience. Your communication skills will be essential as you elevate unresolved issues to the appropriate expertise when needed.

Key Responsibilities:

• Set up and maintain user workstations and devices

• Diagnose common networking issues and troubleshoot

• Manage user accounts and ensure device access

• Document technical work and resolutions thoroughly

• Follow security and backup procedures closely

Requirements:

• Basic knowledge of networks and operating systems

• Valid Dex Associate Certification (DEX-ASC)

• Capable of following detailed technical procedures

• Good communication skills for user support

• Preferred experience in technical support roles

Utilize your technical knowledge and support skills to contribute to Markage's mission in network management.