Account Solution Architect at Red Hat

Drive technical success as an Account Solution Architect with Red Hat in Chicago, IL. This role requires a customer-focused mindset and technical expertise to enhance customer satisfaction and business outcomes.

As a skilled Account Solution Architect, you will lead technical initiatives at customer accounts, helping them navigate their challenges while aligning Red Hat's solutions with their business objectives. You will be responsible for guiding the Sales team through technical engagements and overcoming blockers in the sales process, ensuring a seamless execution of customer interactions.

Key Responsibilities:

• Become the technical lead at designated customer accounts

• Articulate business impacts during sales engagements

• Collaborate with Sales to identify customer needs

• Create and manage Customer Success Plans

• Provide ongoing technical support and guidance

Requirements:

• Experience in solution architecture and consultative selling

• Strong knowledge of Red Hat products and Linux

• Excellent communication skills for both technical audiences

• Proven customer success and account management experience

• Strong project management and analytical skills

Bring expertise in technical solutions and customer relations to drive success for Red Hat clients.