Auto Vendor Program Manager at Allstate

Drive performance in the Auto Vendor Program with Allstate, ensuring excellent vendor relations and cost control. Lead a team of consultants to achieve optimal customer experiences and claim performance metrics.

As a Manager of the Auto Vendor Program, you will be essential to the Claims Shared Services team at Allstate Canada Group. This role demands strong leadership and negotiation skills, focusing on managing vendor consultants to achieve financial performance goals and operational efficiency in the auto repair program. You will guide your team in handling escalations and nurturing vendor partnerships while assessing performance and implementing improvements.

Key Responsibilities:

• Provide leadership to auto vendor consultants

• Analyze data to identify cost-saving opportunities

• Oversee vendor onboarding and offboarding processes

• Establish KPIs for vendor performance

• Cultivate relationships with key suppliers and vendors

Requirements:

• Minimum 5-7 years in Auto Vendor Management

• Strong skills in negotiation and conflict resolution

• Advanced MS Office and auto estimating software knowledge

• Understanding of Insurance Acts and management systems

• Completion or enrollment in CIP designation is an asset

Lead vendor management, employee coaching, and performance analysis to enhance operations within Allstate’s Auto Vendor Program.