Business Area manager; Nursing

Business Area Manager (BAM) – Nursing

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• Coordinate nursing services for a remote team of Field Nurses within an assigned Integrated Business Unit (IBU), overseeing day-to-day operations and driving KPI targets.
• Lead a remote team of Field Nurses within an assigned geographical territory, achieving Key Performance Indicators for clinic and nursing operations, including budget and expense controls.
• Monitor demand for clinic and nursing services to ensure adequate resource availability, maintaining a high level of excellence through audits of clinics and nursing protocols, and on-site visits.
• Manage clinic growth opportunities, including site identification, establishing new clinic sites, and reviewing clinic and nursing reports related to staff training and compliance.
• Continuously review and manage staff availability to meet the needs within the IBU, collaborating with Scheduling Associates to ensure efficient appointment scheduling (approximately 6 hours per week).
• Be available to cover emergency excursions, sick/emergency calls, and clinical questions with support from the regional team as necessary.
• Communicate and implement all program and departmental policies and protocols at the IBU level, reporting adverse events, serious adverse events, and product complaints in accordance with Innomar training and policies & procedures.
• Establish and maintain excellent customer relationships (patients, manufacturers, etc.) within the assigned territory, including interviewing and onboarding new staff and ensuring adequate resourcing for new program launches.
• Conduct ongoing performance management for all direct reports, including annual performance reviews, objective-setting, training planning, and HRIS system maintenance.
• Conduct quarterly reviews of nursing staff within the IBU to ensure adherence to policies and procedures, analyzing, planning, and implementing process improvements to achieve utilization and efficiency targets.
• Ensure program (internal/external) requirements are met, maintain Provincial College of Nurses’ or Association standards of practice, annual nursing licensing, and nurse certification (RN or RPN/LPN).
• Travel as required throughout the assigned territory, including clinic visits for audits, management meetings at head office, and teleconferences or web-based meetings.
• Occasionally provide specialized infusion/injection therapies and nursing services to oncology, autoimmune, rare disease, and other therapeutic areas in outpatient clinics or homecare settings.
• Execute key deliverables to maximize nursing operational imperatives, actively strengthening relationships with Key Opinion Leaders (KOLs).
• Collaborate with internal and external stakeholders (Managers, Field Case Managers, Senior Managers, Directors, pharmaceutical and physician/clinic customers) to create and implement a team approach to service delivery and planning.
• Organize and coordinate training for new Field Nurses on departmental policies, clinical skills, procedures, and administrative tasks.
• Provide front-line support to Field Nurses in clarifying nursing concerns, payroll concerns, vacation authorization, and scheduling issues, and review nurse timesheets and expenses for accuracy.
• Complete incident reports and corrective action plans (CAPAs) as per company policy, ensuring continuous quality improvement and compliance with monthly, quarterly, and annual audits related to OCC/QA standards.
• Perform related duties and tasks as required.

• BScN or equivalent, or working towards the degree. Registration with the College of Nurses in the province of employment is required.
• CVAA certification is an asset.
• BCLS/CPR required; ACLS optional or as required.
• Minimum 5–7 years of nursing experience.
• Minimum 2–5…