Product Care Specialist; Mobile Klinik | Hull

Overview

• Our goal is to provide Canadians with an excellent experience
• We are passionate about people - our customers, our communities, and our team
• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

• Our goal is to provide Canadians with an excellent experience
• We are passionate about people - our customers, our communities, and our team
• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

• Uncapped commission so your earning potential is unlimited
• Discounts on the coolest & newest wireless technology here at TELUS
• Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally
• Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support
• Maternity and parental leave top-ups, fertility treatment coverage, and gender affirmation coverage
• Paid training to ensure your success
• And much more

• Actively engage with customers to promote, sell and activate Certified Pre Owned devices (CPOs), accessories, and related products
• Test, diagnose, troubleshoot, and repair smartphones and tablets
• Provide repair and replacement estimates for the customer
• Communicate with the customer to explain technical issues in an easy to understand, helpful manner
• Provide excellent customer service by assisting customers in selecting the right phone or accessories based on their needs and preferences
• Address customer inquiries, resolve issues, and ensure a positive shopping experience

• Opportunity to work with all of our brands
• Work a flexible schedule, which includes evenings and weekends
• Hours vary by location and time of year
• Shift coverage at nearby locations

• Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed

Base Hourly Pay: 17$ - 21$

Bonus Pay: Monthly activations bonus

The actual total compensation will be determined based on factors such as knowledge, skills, performance, and experience.