Checkouts Supervisor

Who We Are:

At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right price.

Job Title:

Checkouts Supervisor

About This Role:

What You’ll Be Doing:

Ensuring a high level of customer service for assigned departments (cash, softgoods, hardgoods or grocery);

Oversee the day‑to‑day operations;

Training and communicating policies and procedures to department associates on a daily basis;

Handling SKU, pricing issues, printing signs, labels, operating the RF unit;

Complete ordering and replenishment of merchandise;

Supervising a team within the assigned departments while ensuring cross‑functional collaboration;

Ensuring execution of the GT System (policies, procedures, standards) by all associates;

Takes appropriate action and provides recommendations based on analysis of assigned area;

Leads merchandising activities;

Participate in inventory management activities (e.g., cycle counts);

Provide input to the store owner/manager on scheduling and quantification;

Resolve customer complaints quickly and professionally;

Open and close the store on a rotating basis;

Actively involved and connected with the store’s local community;

Support the store owner/manager on additional tasks and projects;

Ensure health and safety policies and guidelines are followed;

Ensure the checkout work area is kept clean and organized;

Ensure loss prevention best practices are followed;

Ensure compliance of all policies when selling tobacco and lottery.

What You’ll Bring :

Proven motivator / team leader;

Ability to work independently and as part of a team;

Effective customer service, communication and interpersonal skills (with employees, customers, vendors, other third parties);

Exceptional planning and organizational skills;

Strong merchandising and analytical skills;

1–3 years retail management experience or equivalent Giant Tiger experience as a keyholder.

When You’ll Work:
A typical full‑time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35‑40 hours weekly. A typical part‑time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Physical Demands of Position:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Stand and/or walk;

Bend, twist, and squat;

Lift and/or move up to 18 kg (40 lb);

Perform tasks involving firm grasping;

Perform repetitive tasks requiring a range of hand motions;

Reach above shoulder height and below waist level;

Operate equipment, including using a ladder.

What Giant Tiger Offers:
Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as well as comprehensive well‑being benefits for our permanent team members.

Competitive Compensation
Giant Tiger will consider factors such as experience, skills and internal equity to ensure you are paid competitively.

Profit Sharing
We provide an annual bonus opportunity equal to a percentage of your salary, based on store performance.

Health Benefits and Paid Time Off
Access to our flexible, cost‑shared health and dental benefits plan (available after 3 months of full‑time work) and annual paid time off, including personal and vacation days.

Career Growth
Giant Tiger is committed to developing our people. We promote from within, and many of our leaders started right here. We provide the coaching, training, and support you need to build a long‑term career. If you’re looking for a place to grow and take on new challenges, you’ve found it.

Store Discount
Enjoy savings at your Giant Tiger store with 20% off children’s, men’s, and ladies’ apparel and footwear and 10% off health and beauty, grocery, toys, housewares, and e‑commerce purchases, applied at the point of sale.

Location
715 boulevard Maloney Est, Gatineau, Quebec, J8P 1G3

Job

Requisition
JR131688

Equal Opportunity Employer
Giant Tiger is an equal opportunity employer and is committed to fair employment practices.

Accommodation in Recruitment Process
Giant Tiger will provide support and accommodation in its recruitment processes to all applicants. If you are invited to participate in an interview and have accommodation needs, please contact

Work Permit
Giant Tiger does not sponsor work permits. Candidates must be legally authorized to work in Canada and maintain authorization for the duration of employment.

Application Label
#LI‑DNI

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