Customer Service Specialist

Position: RONA Customer Service Specialist
Join RONA as a Customer Service Specialist focused on delivering outstanding service and maintaining store organization. Your passion for helping customers will be central to this role.

In this role, you will assist customers both in-person and via phone, managing their special orders and ensuring our store meets high standards of stock and organization. Your effective selling skills and dedication to customer satisfaction will play a key role in our community’s experience at RONA.

Key Responsibilities:

• Assist customers with product requirements in-store and by phone

• Handle special orders efficiently and accurately

• Keep the store well-stocked and visually appealing

• Perform inventory counts and monitor product availability

• Participate in training to enhance product knowledge

Requirements:

• Relevant experience in customer service roles

• Strong communication and interpersonal skills

• Ability to address and fulfill customer needs

• Physical ability to handle medium to heavy products

• Commitment to continuous learning and service improvement

Enhance your career and community impact through exceptional service at RONA.
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