Inside Sales and Customer Care Agent

Join Air Solutions Canada as an Inside Sales and Customer Care Agent in Waterdown, Ontario. Deliver outstanding customer service and support sales operations effectively every day.

Air Solutions Canada is searching for an outgoing, customer-focused individual to enhance their Waterdown team. This role focuses on assisting the outside sales team, preparing customer quotations, and processing orders with attention to detail. Excellent follow-up skills and a proactive approach are vital to excel in this position and ensure customer satisfaction.

Key Responsibilities:

• Prepare and send customer quotations promptly

• Maintain customer information and sales call entries

• Manage product information and order status inquiries

• Coordinate with sales and service teams for customer needs

• Assist in reconnecting with lapsed customers

Requirements:

• Background in customer service or sales is preferred

• Experience with Microsoft 365 and Oracle Net Suite

• Strong follow-up skills are a must

• Ability to manage multiple tasks efficiently

• Comfortable communicating with customers via phone

Utilize your customer care and sales skills with Air Solutions Canada in Waterdown to support exceptional service.