Technical Account Manager - Retail Vertical

Job in Gatineau, Province de Québec, G8R, Canada

Listing for: Chad Management Group

Full Time, Seasonal/Temporary position
Listed on 2026-10-06

Job specializations:

Sales
Client Relationship Management, Account Manager, Customer Success Management, Retail Sales

Salary/Wage Range or Industry Benchmark: 60000 - 100000 CAD Yearly CAD 60000.00 100000.00 YEAR

Technical Account Manager
- Retail Vertical

Join to apply for the Technical Account Manager
- Retail Vertical role at Chad Management Group.

Our client is a rapidly growing technology company focused on the Retail Vertical, seeking an Account Manager to join their team.

Role and Responsibilities:

Client Relationship Management: Building and nurturing strong relationships with clients, understanding their needs, and ensuring satisfaction with the company's services or products.

Communication and

Collaboration:

Serving as the primary contact for clients, effectively communicating, training, and collaborating with internal teams to meet client needs.

Problem Solving: Addressing client issues promptly, finding solutions, and assisting on the Software to ensure satisfaction.

Sales and Growth: Identifying new business opportunities within existing accounts, developing strategies to increase revenue, and closing new deals.

Reporting and Analysis: Tracking account performance, preparing sales reports, and analyzing data for trends and improvements.

Account Planning: Developing and implementing plans to achieve goals like revenue growth.

Skills and Qualities:

Strong Communication

Skills:

Excellent verbal and written skills for effective interaction.

Customer Service

Skills:

Handling inquiries, addressing concerns, ensuring satisfaction.

Relationship Building: Maintaining strong client relationships, fostering trust.

Analytical

Skills:

Analyzing data, identifying trends, strategizing for performance improvement.

Problem-Solving

Skills:

Resolving issues effectively for client satisfaction.

Organizational

Skills:

Managing multiple accounts, tracking performance, prioritizing tasks.

Additional Details

Seniority Level: Associate

Employment Type: Full-time

Job Function: Sales and Customer Service

Industries: Technology, Information and Internet, Retail, IT Services and Consulting

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