Assistant Manager Head Office

Are you a results-driven leader with a passion for people, service, and performance? Do you thrive in a fast-paced, customer-focused environment? If so, we’d love to hear from you!

We are seeking an Assistant Manager to support our new store opening at the Gatwick airport, North terminal, in mid-October / beginning November, with energy, ambition, and heart. This is your chance to play a key role in a vibrant store where the team feels like family, guests feel like friends, and success is celebrated together.

As our Assistant Manager, you will:

• Support the General Manager to achieve sales growth and profitability.
• Drive high performance through training, coaching, and developing the team.
• Help create a fun, engaging, and supportive workplace culture.
• Deliver consistently high standards in food safety, hygiene, and cleanliness.
• Ensure every guest receives exceptional service every time.
• Protect the store’s profit through accurate labour, stock, and waste control.
• Help execute strategic plans and ensure operational excellence.
• Support company initiatives.

We’re after someone who:

• Is ambitious, passionate, and enthusiastic about leading others.
• Brings energy, positivity, and strong communication skills to the team.
• Thrives under pressure and leads with a “can-do” attitude.
• Is a star performer with a genuine love for guest service.
• Has strong organisation skills and attention to detail.
• Wants to learn, grow, and make a real impact.

• Previous experience in a leadership role (hospitality preferred).
• Previous experience working in the airport (airside preferred)
• Strong command of English, both spoken and written.
• Proven ability to support KPI achievement and drive performance.
• Knowledge of health & safety, food hygiene, and operational processes.
• Ability to use systems (e.g., Stint, FNB, Trail, Vita Mojo, Asana, Platopus) is an advantage.

• Be part of a growing brand with a values-driven culture.
• Enjoy a buzzing workplace that’s both fun and rewarding.
• Great development opportunities – we love to promote from within.
• Bonus scheme, team perks, and a supportive leadership team.

Apply today and take the next step in your leadership journey with us ’s grow together!